3rd Line Support Engineer
Fresh Perspective Resourcing
3rd Line Support Engineer
£45000
Fresh Perspective Resourcing, Leigh, Wigan
- Full time
- Permanent
- Remote working
Posted 2 weeks ago, 18 May | Get your application in now before you miss out!
Closing date: Closing date not specified
job Ref: 56192ea56932443fa647fb96e70f11b9
Full Job Description
We are currently seeking a technical superstar, ideally with a background of working within an MSP
To join a dedicated and passionate team where IT is more than a service; it's a partnership
If you're looking to take that next step in your IT career, read on to find out more!
As a 3rd Line Support Engineer your responsibilities will include:
- Providing technical and operation guidance to engineers, acting as a mentor/role model
- Configuring and troubleshooting switches, firewalls and routers including Cisco
- Advanced troubleshooting of Windows Servers and endpoints, including Windows 10/11
- Microsoft 365 administration, including Intune, MDM & Conditional Access
- Working with Hyper-V and advanced TCP/IP, LAN, WAN, and VPN troubleshooting
- Building strong relationships with customers
Do you have experience as a 3rd Line Support Engineer with exceptional customer service skills?, A minimum of 3 years' experience working in a 3rd Line Support Engineer position - Prior experience of working for a Managed Service Provider is preferred
- A UK Driver's Licence with access to own vehicle
- Experience in networking and infrastructure management, including WAN/LAN & VLANs
- Proficient in Windows Server management, virtualization technologies & Microsoft 365
- Operate with urgency, be reactive, and proactive and can think outside the box
In return, the successful 3rd Line Support Engineer will receive a salary of £40,000 - £45,000 per annum, plus excellent company benefits and perks including: - 25 Days hols + Bank hols
- Hybrid working
- Access to Training and Paid for Certifications