Account Manager / Account Handler

We have fantastic opportunities for Commercial Account Managers / Account Handlers to join our teams located across the South / South East / South West & London.

This is the perfect role for someone with a strong background in commercial insurance, having worked in a Handler or Broker type role or within the Commercial Claims sector, looking to move into a new and exciting role within an established, market leading insurance broker.

What can you expect?

• An opportunity to join an established and client focused broking team working on a variety of complex commercial insurance policies


• A platform to build on existing knowledge and an opportunity to learn new skills in a continuous improvement environment


• To build and maintain an excellent rapport with our clients, providers and colleagues across the Group, Work with Account Executives to retain and generate new business, by leveraging strategy information and managing contract reviews and midterm changes


• Strive to meet sales goals by partnering with Account Executives


• Work on all aspects of account management and service delivery to clients, ensuring client needs are identified and met in line with agreed service standards


• Manage all day to day queries, renewals, amendments and mid-term adjustments


• Build and maintain relationships with clients, prospects, client teams and producers to provide best in class service and drive growth


• Serve as a client contact for day-to-day needs and answer standard or more difficult client questions to improve the client experience


• Maintains a detailed understanding of changing market conditions and understands and complies with all compliance, professional and transparency standards to better serve clients
  
  Strong business development skills


• Commercial insurance knowledge across a broad range of products or experience within other areas of insurance, i.e Claims


• Ambitious nature and a keen contributor within a team environment


• Articulate with strong client facing and stakeholder management abilities


What makes you stand out :

• CII qualification


• Commercial Insurance experience
  
  We offer and embrace a hybrid working model that nurtures a collaborative working environment in the office 3 days per week allowing 2 days per week to be spent working on a remote basis.


• Competitive Benefits Package including : 27 days annual leave, up to 4 days flexible bank holidays, excellent pension contributions, private medical cover, life assurance, income protection, employee assistance program, plus a range of flexible benefits including the option to buy or sell up to 5 days holiday per year, cycle to work, dental insurance, health assessments plus many more.


• Generous Family Leave including : 6 months paid maternity leave, 4 months paid paternity leave, 6 months paid adoption leave plus shared parental leave options.