Customer Service Parts Advisor Apprenticeship - Dinnages Worthing DINNAGES GARAGES LIMITED

An exciting opportunity that offers a varied workload the apprentice will develop skills in a number of areas, including:

• Safe storage of parts


• Handling, storing and receiving stock


• Processing payments


• Following company procedures


• Identifying, sourcing, and ordering parts


• Monitoring and solving customer problems/enquiries and processing customer's orders


• The Parts Advisor Apprentice will be working with both customers and workshop staff, over the phone and face to face, using computerised stock management systems and parts identification programme ECAT. A Parts Advisor Apprentice will support the dealership, improve sales, and provide excellent customer service
  
  Industry recognised Level 2 Customer Service Practitioner Standard qualification


• Functional Skills in maths and English (if required), Communication skills, Attention to detail, Organisation skills, Customer care skills, Administrative skills, GCSE or equivalent Math's & English (Grade C or Level 4) Desired
  
  After the war Dinnages re-opened as a Ford Dealer, and soon needed to expand and develop to cope with the demands of a growing business. In January 1956 we were awarded Ford Main Dealer status and the foundation were laid for a flourishing business. At our Haywards Heath branch we are a Renault Authorised Repairer. With our joint service reception and separate Renault workshop, Dinnages is the ideal spot for servicing, maintenance, MOT's and bodyshop repairs
  
  A potential full-time career within the automotive industry with many opportunities to progress to positions of authority within the dealership


• Future prospects are endless


• By having a highly regarded set of skills, apprentices can go on to develop their career within any other areas of commerce they may be interested in, You could reduce your training time, or finish your apprenticeship faster, if you have relevant prior learning or experience. This could be relevant:


• training


• qualifications, like an NVQ in a relevant field


• industry or sector experience