Dental Receptionist / Clinical Assistant Important Information

To carry out reception and administration duties.
To inspect, clean and sterilise instruments for use in a dental clinic when required.

Working for our organisation
Wirral Community Health and Care NHS Foundation Trust has been rated as Good by CQC (Dec 2023) with some outstanding areas.
As an aspiring outstanding Trust we have numerous policies and procedures in place which provide standard organisational ways of working, in line with organisational objectives, relevant legislation and requirements. Policies allow for continuity and consistency within the Trust. Employees must abide by and adhere to all Wirral Community NHS Trust's policies, at all times.

Detailed job description and main responsibilities
Administrative Duties
+ Greeting patients.
+ Provide general reception duties as requested.
+ Book appointments using the Dentally patient record system.
+ Collect and record patient charges
+ Filing and scanning patient records.
+ Answer telephone calls from the general public and healthcare professionals.
+ Undertake training required to ensure quality of service to agreed standards
Clinical Duties
+ To inspect, clean and sterilise reusable instruments for use in a dental clinic using automated equipment to nationally agreed standards.
+ To operate a washer disinfector and autoclave.
+ To accurately pack and record sterilised instruments.
+ Daily maintenance of the cleaning equipment and care environment.
+ Obtain and provide data as required
+ Complete stock and date checks of dental materials and dental equipment as required, Reference Information: Please ensure your application is submitted with referees who can verify your employment/ education history over the last three years and include valid business email addresses for them. The Trust will not accept personal references from friends or family.
Salary Expectations: The Trust pays staff in line with national NHS Terms and Conditions. Relevant experience may be considered when salary offers are made.
Restricted Applications: Staff on the Trust's Redeployment Register will be given priority access to vacancies at their substantive band.
Flexible Working: Flexible working is very important to the Trust in both the provision of this to staff and also in staff supporting the provision of our services.
Wirral Community Health & Care NHS Foundation Trust is committed to discharging its statutory duty to safeguard and promote the welfare of children, young people and adults and will support staff to fulfil this duty.
To keep informed of the latest Trust vacancies, news and events, please follow us on Twitter and Facebook.

The post is for 18 hours per week within a working pattern of Monday and Thursday 8.30-17.00 with 1 hour for lunch and Friday 13.30-16.30.
Experience using Dentally or other dental patient software would be an advantage, although full training will be provided if required.
Experience in the reprocessing and sterilisation of dental instruments, dental decontamination processes and knowledge of HTM01-05 would also be advantageous but not essential as again, full training will be provided.
A willingness to be vaccinated against blood borne viruses, if not already vaccinated, is essential to the post.

Trust
Trusted to deliver, feeling valued and safe.
Wirral Community Health & Care NHS Foundation Trust provides high quality community health and care services which are responsive to the needs of our local population. Services are delivered by our dedicated and innovative multi disciplinary professionals and supported by equally committed staff behind the scenes. We strive to continue developing and improving our services by working with and listening to our populations, partners, commissioners and staff.
WCHC offers you a great opportunity to be a part of a talented, passionate and committed team delivering excellent community based services across Cheshire and Merseyside.
We are proud to support our Armed Forces Community as a Veteran Aware NHS Trust and are pleased to share that we recently achieved Bronze Award accreditation, in the Defence Employer Recognition Scheme. We support the armed forces as an employer; recognising the experiences and skills ex-military personnel have gained through their service., By applying for this post you are agreeing to Wirral Community Health and Care NHS Foundation Trust transferring the information contained in this application to its preferred applicant management system. If you are appointed to a post information will also be transferred into the national NHS Electronic Staff Record system.
For further information explaining how we use your information in line with GDPR please see our 'Guidance for applicants' document under the section 'Additional documentation'.
We are a Disability Confident and Mindful Employer. WCHC is committed to recruiting and supporting a diverse workforce and we welcome applications from all sections of the community, regardless of disability, age, sex, race, religion, sexual orientation, maternity/pregnancy, marriage/civil partnership or transgender status. We are committed to having a team that is made up of diverse skills, experiences and abilities. We actively encourage BAME, LGBTQ+ and disabled applicants and value the positive impact that difference has on our teams. We are committed to equality and diversity within our workforce and are keen to support reasonable adjustments to support our new and existing staff.
We are proud to support our Armed Forces Community as a Veteran Aware NHS Trust and are pleased to share that we recently achieved Bronze Award accreditation, in the Defence Employer Recognition Scheme. We support the armed forces as an employer; recognising the experiences and skills ex-military personnel have gained through their service.

Applications are invited for a 6 months fixed term role within the Specialised Dental Service.
The role is a mixed role, providing patient facing reception duties within our dental clinic but will also include the reprocessing of reusable dental equipment and decontamination of the dental environment. The role is based at our dental clinic in Leasowe but the successful candidate will be expected to work flexibly across all sites when required and should also be able to move around between different sites during the working day as required.
On occasion, administrative support may also be provided at our dental clinics or dental office.