Performance Improvement Consultant - Birmingham (6 months...

St Basils

Performance Improvement Consultant - Birmingham (6 months...

£31014

St Basils, Birmingham

  • Part time
  • Temporary
  • Onsite working

Posted 1 week ago, 20 May | Get your application in now before you miss out!

Closing date: Closing date not specified

job Ref: 1af686e2ca9f445a9f80ca2f8dd0fe98

Full Job Description

  • To 'clean up' a variety of sets of data (sometimes standard, sometimes ad hoc) so they can be analysed effectively.

  • To analyse data using appropriate software such as Microsoft Excel and Power BI.

  • To create appropriate charts that provide the insight required from the data.


  • KPI development and delivery
  • To identify appropriate KPIs with St Basils departments

  • To set up Power BI reports based on these KPIs so that they can be accessed by the key department personnel and have automated source data where possible.


  • Determining improvement opportunities
  • To identify the improvement opportunities for teams across St Basils based on an operating model approach covering customers' needs, processes, management and culture.


  • Operating Model Design
  • To use Lean principles to guide the facilitation of re-designing the desired operating model based on new processes, management and culture.


  • Improvement solutions delivery
  • To involve the 'host' teams in the above stages of determining improvement opportunities and re-designing the operating model to ensure buy-in.

  • To co-create realistic implementation plans with 'host' teams.

  • To manage delivery of the plans, always with a focus on the desired end output.

  • Where appropriate, to design and deliver training to support the roll out of any improvements.

  • To provide thoughtful coaching to 'host' team members as appropriate


  • Interaction with the wider St Basils organisation
  • To build and maintain effective relationships with all parts of the organisation to facilitate the above work. Key relationships are with:

  • + Operations - for aligning on key changes in projects
    + ICT - for system change and creation of automated reports
    + HR - for alignments on training plus any proposed HR changes
  • To write effective reports, presentations, articles and Workplace posts for communicating key messages.

  • To facilitate problem solving and design workshops.

  • To design and deliver training linked to Performance Improvement Hub work where appropriate.

  • To support parts of the organisation who are leading improvement work in their area

    Essential:


  • GCSE English and Maths - C Grade and above or equivalent

    Desirable:
  • Lean accreditation

  • Six Sigma accreditation, The ability to communicate effectively at all levels (both orally and in writing) and to build effective working relationships

  • Results focused, the ability to work proactively, plan, organize, optimise resources and complete targets within agreed timescales

  • Ability to problem solve

  • Experience of coaching and supporting others in achieving positive outcomes

  • Preparing reports from data

  • Facilitating workshops


  • Desirable:
  • Voluntary Sector experience

  • Design and delivery of training sessions

  • Team management


  • KNOWLEDGE

    Essential
  • Basic understanding of Lean principles


  • Desirable:
  • Solid understanding of Lean principles and standard tools and approaches

  • Statistics


  • SKILLS

    Essential:
  • Computer literate

  • Excellent working knowledge of Microsoft Excel, Word and PowerPoint

  • Ability to manipulate and analyse data seeing trends and identifying risks

  • Present data and analysis in various formats

  • Ability to communicate information in a range of ways, e.g. slides, report writing

  • Ability to relate to those in authority and to work with multi agency partnerships.

  • Good interpersonal skills

  • Teamwork and development skills.

  • Ability to keep accurate records.

  • Ability to carry out calculations in order to calculate figures, budget costs, monitor budgets

  • Ability to demonstrate knowledge and commitment to good practice in Equal

  • Opportunities and Diversity.

  • Ability to be impartial, non- judgmental and empathetic.

  • Ability to use own initiative

  • Ability to maintain, revise and improve standards.

  • Good personal organisation skills.


  • Desirable:
  • Working knowledge of Power BI

  • Working knowledge of Microsoft Access