Spa Therapist - Raffles London Hotel
Raffles London
Spa Therapist - Raffles London Hotel
£45000
Raffles London, City of Westminster
- Full time
- Permanent
- Onsite working
Posted 2 weeks ago, 15 May | Get your application in now before you miss out!
Closing date: Closing date not specified
job Ref: 2428df2a48f947638c67b0c74440a6b8
Full Job Description
Your role will be responsible for performing spa treatments within the Guerlain Spa at Raffles London.,
- Knowledgeable about all aspects of treatments, products, spa therapy and the facility.
- Perform spa treatments in a safe, professional and hygienic manner.
- Recommend treatment aftercare and sell spa retail products.
- Maintain ample inventory of necessary products to perform treatments, all in an orderly and neat fashion.
- Maintain the high standards of the treatment rooms and its inventory and equipment
- Report for appointments on time and thoroughly review appointments before after completing each service.
- Always maintain a courteous, friendly and professional demeanour with guests / members.
- Assist in the operations of the spa, reception, thermal areas and whenever possible for spa guests and colleagues.
- Maintain current professional license.
- Act as an Ambassador for the spa representing the brand values for colleagues establishing relationships with internal and external stakeholders representing the values of the brand.
- Maintain a professional appearance at all times.
NVQ Level 3 or equivalent. - Minimum of 2 years' experience as a spa therapist.
- Previous experience in 5-star hotel or day spa is recommended.
- Ability to communicate clearly and efficiently in English, both verbal and written.
- Enthusiasm and commitment to delivering and offering the best service and experiences possible in any situation
- Proven track record of surprising and delighting guests to provide exceptional service
- Able to work within a team
- Ability to multitask and remain calm under pressure
- To be detail-oriented
Competitive salary + Commission on treatments delivered and retail sold + Service Charge - 5 weeks pre-opening training with Guerlain
- 20 Days plus Bank Holidays
- Enhanced Pension Scheme
- Life Assurance
- Employee benefit card offering discounted rates at Accor worldwide
- Worldwide development opportunities across Accor's extensive brand portfolio
Job Types: Full-time, Permanent
Pay: £28,000.00-£45,000.00 per year