Trainee VDA / Site Administrator

You must be dynamic and enthusiastic in your approach, computer literate and an excellent communicator who is able to work to a high standard in a fast-paced environment. This requires multi-tasking and flexibility in your approach along with customer satisfaction and professional representation. You will be expected to carry out work in accordance with manufacturers specifications using Audatex estimating system, work part of a team and use your own initiative with minimal supervision. A clean driving license essential for this role. About the Job Due to continued growth and success, we have an exciting opportunity for a Trainee Vehicle Damage Assessor (VDA) to join our team of estimators. As a trainee VDA, you will be trained and monitored to assess a wide range of vehicles, using Audatex to calculate costings and the time required to complete all the necessary repairs accurately and professionally. You will support the team answering phone calls and using our body shop management
system - Autoflow for general enquiries, updates, creating internal paperwork, booking in customers, arranging vehicle collections/returns and general administration. Under the guidance of the estimators, you will liaise regularly with insurance engineers, manufacturers, dealerships and customers, create accurate damage assessments using the correct repair methods. The estimating role is the forefront of our operation and customer communication and professional representation is extremely important to maintain our reputation and level of recognised achievements/awards within the industry. Training will be supported on Audatex, Autoflow and Manufacturer systems.