The role will require the apprentice to make and receive contact with a range of our customers to manage credit accounts as well as resolve customer issues relating to invoices and payments.

You will be:

Opening and responding to emails into credit control.

Reviewing and maintaining our sales ledger.

The primary contact for calls.

Posting bank payments daily.

Distributing sales invoices.

Reconciling payments, invoices & credit notes.

Taking card payments over phone.

Managing key accounts.

Sending out statements and chasing letters.

Monitoring and insuring credit limits.

Processing Refunds.

Reviewing Credit account applications.

- 4/C) Essential

- 4/C) Essential

A business passionate about supporting employees professional development and always looking at growing people into positions in the business. We are a very sociable business with a vibrant and relaxed office environment. We are a dog friendly business so expect to see dogs in the office space as well as a pair of goats outside our front entrance! We offer a range of flexible working from staff working part-time and supporting parents with term-time working hours.

You could reduce your training time, or finish your apprenticeship faster, if you have relevant prior learning or experience. This could be relevant:

training

qualifications, like an NVQ in a relevant field

industry or sector experience