Casual Box Office Assistant

Reporting to the South Holland Centre Manager, your role will be to provide a welcoming and friendly environment for our customers and to assist the manager and front of house team in delivering our varied programme of music, live theatre, comedy and functions. The main duties will be to process customer bookings, answer telephone queries and ensure the smooth running of shows and events.

The South Holland Centre is looking for Casual Box Office Assistants to join our busy front of house team. If you enjoy meeting people, have excellent attention to detail, and have customer service experience we'd love to hear from you., Candidates should be able to work well within a team, have excellent customer service skills and be willing to work evenings, weekends and public holidays. An interest in theatre and performing arts would be advantageous.

ABOUT US: Boston Borough Council, East Lindsey District Council and South Holland District Council have formed the South & East Lincolnshire Councils Partnership. The largest Council Partnership in the country. Since October 2021, the Partnership Councils have been working closely to deliver improved services to the communities in the sub-region and already there have been many positive outcomes.

Over time, it is envisaged that services will become formally shared across the three Councils creating the opportunity for colleagues to be involved in new and innovate areas of work., The Council is committed to creating an inclusive and welcoming environment and has committed to the Age Friendly Employer and Menopause Workplace pledges as well as the Armed Forces Covenant. In signing these pledges the Council is affirming its support for colleagues.

• Experience working in a similar customer facing role.


• Ability to deal with a range of people in a calm, confident and professional manner.


• Passionate about theatre and performing arts.


BENEFITS: We offer excellent terms and conditions of employment including:

• Local Government Pension Scheme, 23.8% employer contribution


• Generous annual leave scheme +option to buy more


• Employee Assistance Programme


• Employee Benefits Platform including retail, holiday, and leisure discounts


• Cycle to work scheme


• Flu Jabs


• Free Eye Test voucher


• Flexible Working Policy


• Agile Working Policy


• Car mileage reimbursement


• Excellent career progression and training opportunities


• Long Service Recognition